SUPPORT

FREQUENTLY ASKED QUESTIONS

Q Is there any minimum of purchase?
A No, you can start with just one sequence.

Q Can I pay using my Credit Card?
A Yes you can, we accept all major credit cards.

Q Can I pay using Money Order or Check?
A Yes you can, just send us your payment to:

Kukymusic.com, Francisco Carbuccia
2755 Rue de L'Hortensia, Terrebonne ( la plaine ), Quebec, Canada J7M-1L2

Q Will your midi files work with my worksation\sound module?
A Yes if your workstation is able to read and playback SMF type 1 or 0 and it has a GM - General Midi bank. To be sure about compatibility look for the GM logo in your equipment or read your device's manual.

Q How long would it take to deliver my order via email after it is received?
A Allow up to 2 hours for all email delivery.

Q How can I get in touch with one of your representatives?
A You can call us at 1(514) 718 5859 Mon-Fri from 9:30 am to 9:30 pm EST

Q What other services does Rumbakan.com offer?
A Arrangements, transcriptions, and copies. Please call us for an estimate.

Q Are the music charts available?
A Not on request only. We use FINALE but final files are in PDF format. Prices vary from US$50.00 to US$80.00 per chart.

Q How much does it cost a song that is not in your catalog?
A Generally it's US$50.00 per tune. Timing between 3.30-4.30 mts. We try to locate the song(s) for free but sometimes a recording on cassette or CD-R may be required.